論文
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A Conversation-Mining System for Gathering Insights to Improve Agent Productivity
Hironori Takeuchi, L Venkata Subramaniam, Tetsuya Nasukawa, Shourya Roy, Sreeram Balakrishan
Proceedings of IEEE Joint Conference on E-Commerce Technology (CEC’07) and Enterprise Computing, E-Commerce and E-Services (EEE’07)
465
468
2007/08
有り
無し
英語
研究論文（国際会議プロシーディングス）
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