Academic Thesis

Basic information

Name Takeuchi Hironori
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Title 

Getting insights from the voices of customers: Conversation mining at a contact center

					

					

						

							

								

									
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Author 

									
								

							

						

						
Hironori Takeuchi, L Venkata Subramaniam, Tetsuya Nasukawa, Shourya Roy

					

					

						

							

								

									
Summary 

									
								

							

						

						
 

					

					

						

							

								

									
Magazine(name) 

									
								

							

						

						
Information Sciences

					

					

						

							

								

									
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Volume 

									
								

							

						

						
179

					

					

						

							

								

									
Number Of Pages 

									
								

							

						

						
11

					

					

						

							

								

									
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1584

					

					

						

							

								

									
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1591

					

					

						

							

								

									
Date of Issue 

									
								

							

						

						
2009/05

					

					

						

							

								

									
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Language 

									
								

							

						

						
English

					

					

						

							

								

									
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Research papers (academic journals)

					

					

						

							

								

									
International Journal 

									
								

							

						

						
 

					

					

						

							

								

									
International Collaboration 

									
								

							

						

						
 

					

					

						

							

								

									
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Download 

									
								

							

						

						
 

					

					

						

							

								

									
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